Privacy Policy

Statement of Policy

BEYON (“Company,” “we,” “us,” or “our”) recognizes the importance of your personal information and is committed to protecting it. We process personal data responsibly and implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

This Privacy Policy explains how we collect, use, store, process, transfer, and protect your personal information, as well as your rights and choices, in connection with our website, products, and services (collectively, the “Products and Services”).

Personal Information We Collect

Providing personal information to us is voluntary. However, if you choose not to provide certain information, we may not be able to provide you with certain Products and Services.

Information You Provide to Us

  • Account Information:Username, password, and account credentials used to access our services
  • Payment Information:Payment details provided at checkout to complete purchases. Payment data is processed securely by third-party payment providers, and BEYON does not store full payment card details
  • Contact Information:Name, email address, phone number, and mailing address
  • Order Information:Order details, purchase history, and transaction records
  • Communications:Information you provide when contacting us for support, feedback, or inquiries
  • Self-Reported Information:Information voluntarily submitted through forms, surveys, or other Website features
  • Marketing Preferences:Your preferences for receiving marketing communications and your interactions with such communications

Information Collected Automatically

  • Device Information:Device type, operating system, browser type, IP address, unique identifiers, language settings, and general location information (such as city or region)
  • Usage Information:Information about how you interact with our Website, including pages visited, time spent, and navigation patterns, collected through cookies and similar technologies

For more details, please refer to our Cookie Policy.

How We Use Personal Information

We use personal information for the following purposes:

To Provide Our Services

  • To process orders and transactions
  • To provide, operate, and maintain our Products and Services
  • To communicate with you regarding your orders, account, or service updates

For Our Legitimate Interests

  • To improve and optimize our Website and services
  • To personalize user experience
  • To conduct surveys, research, and feedback collection
  • To maintain security and prevent fraud
  • To analyze aggregated or anonymized data for business improvement

For Marketing and Advertising

  • To send marketing communications, where permitted by law or with your consent
  • To provide relevant advertisements through third-party platforms
  • You may opt out of marketing communications at any time

To Comply with Legal Obligations

  • To comply with applicable laws, regulations, and legal processes
  • To enforce our terms and policies
  • To detect, prevent, and investigate unlawful or harmful activities

Who We Share Personal Information With

We do not sell your personal information. We may share your personal information in the following circumstances:

Legal and Compliance Purposes

  • To comply with legal obligations or lawful requests
  • To enforce our Terms and policies
  • To respond to legal claims or protect our rights

Service Providers and Partners

We may share information with trusted third parties who assist us in operating our business, including:

  • Payment processors
  • Logistics and fulfillment providers
  • Customer support providers
  • IT, hosting, and cloud services
  • Marketing and analytics partners

These third parties are contractually required to use personal information only for the purposes specified by BEYON and in compliance with applicable laws.

Affiliates

We may share information with our affiliates or related entities where necessary for business operations.

Privacy Rights

Subject to applicable law, you may have the following rights:

  • Access:Request access to your personal information
  • Correction:Request correction of inaccurate or incomplete information
  • Withdrawal of Consent:Withdraw consent for marketing communications at any time
  • Deletion:Request deletion of your personal information, subject to legal obligations

To exercise your rights, please contact us at help@beyon.health.

We may require verification of your identity before processing your request. Your rights may be limited in certain circumstances where required by law or where fulfilling your request would impact our ability to provide services.

You may also have the right to lodge a complaint with a relevant regulatory authority if you are not satisfied with our response.

Security

We implement appropriate technical, organizational, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Minors

Our Products and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, regulatory, tax, accounting, or reporting requirements.

Retention periods are determined based on:

  • The nature and sensitivity of the data
  • The purpose for which it was collected
  • Legal and regulatory requirements

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. Any changes will be effective immediately upon posting on the Website. Where required by law, we will provide additional notice.

Your continued use of the Website following such updates constitutes your acceptance of the revised Privacy Policy.

How to Contact Us

BEYON is the data controller responsible for processing your personal information.

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

help@beyon.health